Privacy Policy

Last updated: July 2026

At Yogabum, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit our website or make a purchase.

Who We Are

Yogabum is a UK-based online retailer offering premium yoga towels and accessories.

For any questions regarding this Privacy Policy, please contact us via our Contact page.

Information We Collect

When you visit our website or place an order, we may collect:

Your name
Billing and delivery address
Email address
Telephone number
Order history
Payment information (processed securely by our payment providers)
IP address
Device and browser information
Website usage data
Marketing preferences

How We Use Your Information

We use your information to:

Process and fulfil your orders
Arrange delivery
Process payments
Respond to customer enquiries
Provide order updates
Improve our website and customer experience
Analyse website performance
Prevent fraud
Send marketing emails where you have given consent
Meet our legal obligations

Payment Processing

Payments made through our website are securely processed using trusted third-party payment providers including:

Wix Payments
Stripe
PayPal
Apple Pay

Yogabum does not store your full payment card details.

Marketing Communications

If you subscribe to our newsletter, we may send you:

Product launches
Exclusive offers
Promotions
Yoga tips
Company news

Our email marketing is managed through Wix Email Marketing.

You can unsubscribe at any time using the unsubscribe link included in every email.

Website Analytics

We use Google Analytics and Wix Analytics to understand how visitors use our website. This information helps us improve our products, website performance and customer experience.

The information collected is anonymous and does not personally identify individual users.

Advertising

We use the Meta Pixel to help us measure advertising performance and show relevant advertisements across Meta platforms including Facebook and Instagram.

Sharing Your Information

We only share your personal information where necessary with trusted service providers including:

Wix.com Ltd (website hosting)
Payment providers
Delivery couriers
Google Analytics
Meta Platforms
Wix Email Marketing

We never sell your personal information.

Data Security

Our website is hosted by Wix.com Ltd, which provides secure infrastructure and industry-standard security measures to help protect your personal information.

Although no method of transmission over the internet can be guaranteed as completely secure, we take reasonable steps to protect your data.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict processing
Object to processing
Request a copy of your personal data

To exercise these rights, please contact us.

Our website uses cookies. Please read our Cookie Policy for more information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page.

Terms & Conditions

Last updated: July 2026

Introduction

These Terms & Conditions govern your use of the Yogabum website and any purchases made through it. By using our website or placing an order, you agree to these Terms.

Orders

All orders are subject to availability and acceptance.

Once your order has been placed, you will receive an email confirmation acknowledging receipt. Acceptance of your order takes place once your order has been dispatched.

We reserve the right to refuse or cancel orders where necessary.

Prices

All prices are shown in Pounds Sterling (£) and include VAT where applicable.

Prices and promotions may change without notice.

Payment

We accept secure payments through:

Wix Payments
Stripe
PayPal
Apple Pay

All payment information is securely processed by these providers.

Delivery

We aim to dispatch orders promptly.

Delivery times are estimates only and cannot be guaranteed. Yogabum is not responsible for delays caused by delivery companies or events outside our control.

Returns & Refunds

Please refer to our Returns Policy for full details.

Unused items may be returned within 14 days of receipt, subject to our Returns Policy and your statutory rights under UK consumer law.

Product Information

We make every effort to ensure product descriptions, images and colours are accurate.

Colours may vary slightly depending on your screen settings.

Promotions

Discount codes cannot usually be combined with other offers unless stated otherwise.

We reserve the right to amend or withdraw promotions at any time.

Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access.

Temporary interruptions may occur for maintenance or circumstances beyond our control.

Intellectual Property

All content on this website, including logos, photographs, graphics, product descriptions, text and designs, remains the property of Yogabum unless otherwise stated.

No content may be copied, reproduced or distributed without our prior written permission.

Product Disclaimer

Yogabum products are designed to enhance comfort and grip during yoga practice.

Users should always exercise appropriate care during physical activity and ensure products are used correctly. Yogabum cannot accept liability for injuries resulting from improper use of our products.

Limitation of Liability

Nothing in these Terms limits or excludes liability where it cannot legally be excluded under the laws of England and Wales.

To the fullest extent permitted by law, Yogabum shall not be liable for indirect or consequential losses arising from the use of our website or products.

Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Cookie Policy

Last updated: July 2026

This Cookie Policy explains how Yogabum uses cookies and similar technologies when you visit our website.

What Are Cookies?

Cookies are small text files placed on your device that help websites function correctly, improve performance and remember your preferences.

Cookies We Use

Essential Cookies

These cookies are required for the operation of our website and cannot be switched off.

They help with:

Secure browsing
Shopping basket functionality
Checkout
Customer login
Fraud prevention
Website security

Many of these cookies are provided by Wix.

Analytics Cookies

We use:

Google Analytics
Wix Analytics

These cookies help us understand:

How visitors use our website
Which pages are most popular
How customers navigate the website
Ways to improve the shopping experience

These cookies collect anonymous statistical information.

Marketing Cookies

We use the Meta Pixel to:

Measure advertising performance
Understand customer interactions
Deliver more relevant adverts on Facebook and Instagram

Marketing cookies are only placed where you have provided consent.

Functional Cookies

These cookies remember choices you make, such as cookie preferences and other settings, helping to improve your browsing experience.

Third-Party Cookies

Our website may also place cookies from trusted third-party providers including:

Wix
Google
Meta
Stripe
PayPal

These providers may use cookies to enable secure payments, website functionality and analytics.

Managing Cookies

You can control or delete cookies through your browser settings.

Please note that disabling essential cookies may affect the functionality of our website.

You can also manage your cookie preferences through the cookie banner displayed when you first visit our website.

Changes to This Policy

We may update this Cookie Policy from time to time. Any updates will appear on this page.

Contact

If you have any questions about our use of cookies, please contact us through our Contact page.